Refund policy

Ocean Hair Extensions Return and Refund Policy:

At Ocean Hair Extensions, we value customer satisfaction. If you are not satisfied with your purchase, you can return the products in their original condition within 14 days from the delivery date.

To process a return or exchange, the product must be unused and in its original packaging. Customers are responsible for paying the shipping costs associated with the return.

If an item has been damaged during shipping or there is an error in the order, please contact us and we will provide you with a prepaid shipping label for free return.

Once we receive your return, we will examine the product and issue a refund within 7 business days. Please note that original shipping costs are non-refundable.

If you have any questions about our return and refund policy, please feel free to contact us. We are here to help you.